Where can I find the Maintenance application?
The online and printable applications are available four months prior to your certification expiration date. They can be found under the “Applying for Maintenance” tab above or on the Maintenance Resources page.
What if I am paying by check?
If you are paying by check, download the printable application in addition to completing the online version. Payment will not be processed until your online application is complete and all 24 points are listed.
I can’t log in to the Maintenance application; it says I am not due at this time.
If you know that you are due to maintain it is possible that you have a duplicate record in the Academy’s database and you are logging in to the account that does not contain your Certification history. Email email@example.com for assistance.
How can I be sure you received my Maintenance application?
You will receive an automatic email receipt once your payment has been processed.
How will I be notified if my application was approved?
An email notification will be sent upon successful completion of your Maintenance application. A certificate will be mailed within four weeks to the address that is listed on file. Also, visit the online Certification Registry and confirm the expiration date of your Certification. When Maintenance is successful, your Certification expiration date will advance two years.
I submitted my payment, why do I keep receiving notices that I need to maintain my Certification?
Please visit the online Certification Registry and confirm the expiration date of your Certification. When Maintenance is successful, your Certification expiration date will advance two years. If your application was not received (your expiration date has not changed in the registry), then verify that the payment submitted was for Maintenance and not membership renewal. ACRP Membership and Maintenance of Certification are separate programs requiring separate applications and fees.
How do I add my hours/points?
Contact hours/points may be entered into your ACRP profile at any time by clicking “My Account” and then “My Profile” after logging into the ACRP website with your credentials.
What are the types of points I can submit for maintenance?
Continuing Education (Research, Healthcare), and Continuing Involvement. Be sure to read the Maintenance Handbook for points/hours requirements.
What is the definition of each continuing education topic area?
Candidates for Maintenance can take continuing education offerings in two (2) topic areas.
- Research – topics that cover the actual ‘practice’ of clinical research and follow the Detailed Content Outline (DCO) for that specific designation.
- Healthcare – topics that cover the prevention, treatment, and management of illness and the preservation of physical well-being.
How do I determine the Activity/Contact Hour/Point Type?
The options available are ACRP, CBRN, CME, and Other. You need to review the certificate you received to determine the organization that accredited the program you attended or the type of hours earned. If you are still unclear, contact the organization that held the function.
What date do I use?
Enter the date that you attended or completed the program. If the program was longer than one day, enter the last day of the event.
Do I have to upload/submit my course certificates at the time of maintenance?
This is not required. Records of certificates should be kept in case you are randomly selected to participate in the Verification process.
What if I don’t have any points? What other option do I have to maintain my Certification?
As an alternative to earning points, you can take and successfully complete the current form of the Exam for your credential prior to your Certification expiration date. Please download the Maintenance by Examination form and return via email or fax.
What if I want to maintain two credentials simultaneously?
If you hold two or more ACRP certifications, you may maintain both certifications at the same time and receive a $50 discount. Another benefit of maintaining both designations simultaneously is that the 24 points can be applied to both designations. Done separately, a total of 48 points must be completed (24 points for each credential).
I added my hours/points and submitted payment. Is that all I need to do?
Adding hours/points and submitting payment is completing the Maintenance application. Once your application is submitted, please allow up to two weeks for review. You will be sent an updated certificate once you have successfully maintained your credential.
Do my ACRP Membership dues cover my Maintenance fees?
No. Membership and Maintenance of Certification are two separate programs. Membership is renewed annually, while Maintenance is due every two (2) years.
Note: ACRP does not invoice for Certification. If you received an invoice, it was to renew your Membership with ACRP.
Do I have to be an ACRP Member in order to maintain my Certification?
ACRP Membership is not required, however, ACRP Members pay a lower maintenance fee, and have access to discounted training programs and contact hours, such as ACRP Home Study.
If I did not fulfill the maintenance requirements but have already submitted my payment, will I receive a refund?
Maintenance of Certification fees cover the review of your application and therefore are non-refundable. It is the certificant’s responsibility to be compliant with the program requirements and timelines. If a deficient application is submitted and is not rectified by the required deadlines, all fees will be forfeited and the certificant will no longer be permitted to use the designation.
Please email firstname.lastname@example.org with any other questions.