The Association of Clinical Research Professionals

Webinar Replay: Best of ACRP 2019 – How to Create a Culture of Quality at a Research Site

Pricing With Contact Hours

Member: $15 | Nonmember: $75

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This course is approved for 1.0 ACRP contact hours. Accreditation Details

Webinar Replay Expires October 16, 2022.

Pricing Without Contact Hours

Member: $0 | Nonmember: N/A

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Webinar Replay Expires October 16, 2022.


  • Sergey Nikitin, BSc, MBA – President, Prime Site Research Solutions Inc.
  • Jessica Pinder, BSc, CCRP, PMP – Project Manager, Prime Site Research Solutions Inc.

Sites are so busy that quality assurance is often overlooked and only becomes a focus when issues arise or when there is an audit. We will describe our experience creating a culture of quality using an integrative approach in a team environment. Our easy to implement techniques include quality assurance checks, office guidelines, checklists, and lessons learned. We will explore the challenges of implementing a quality management system and how to overcome any setbacks.

Upon completion of this Webinar, attendees should be able to:

  1. Understand what is a culture of quality
  2. Take ownership of their culture of quality
  3. Have practical tools to implement a culture of quality