The Association of Clinical Research Professionals

Webinar Replay—Communication Strategies for Conflict Resolution in Clinical Research Teams

Event Date: August 25, 2021, 12:00-1:00 PM ET

Registration Deadline: August 24, 2021, 11:59 PM ET

Pricing with Contact Hours

Member: $15 | Nonmember: $75

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This course is approved for 1.0 ACRP contact hours. Accreditation Details

Session Replay Expires August 25, 2024.

Pricing without Contact Hours

Member: $0 | Nonmember: N/A



  • Stephanie Christopher, MA, CCRC, FACRP

Innovative clinical research is dependent on multi-disciplinary research teams to envision, design and implement complex research protocols. The varied backgrounds and approaches of team members can cause conflict within a team, especially when team members have trouble communicating with each other. Conflicts can cause more than frustrations; they can be a serious detriment to team function if they are not handled in an effective way. But conflicts do not have to be harmful to the life of your clinical research team. If handled well, conflicts can be an opportunity for growth. The session will examine group dynamics, team function and how conflicts arise within the research team. The presentation will also examine how specific communication behaviors can foster effective conflict resolution that facilitates team growth.

Upon completion of this Webinar Replay, attendees will:

  1. Obtain an understanding of the different roles within the clinical research industry
  2. Identify areas of career growth and development
  3. Understand what the future of these roles may be and how you can prepare