Academy Policy on Confidentiality
CONFIDENTIAL INFORMATION
The Academy of Clinical Research Professionals is committed to protecting confidential and/or proprietary information related to applicants; candidates; certificants; and the examination development, maintenance, and administration process. The confidentiality policy applies to all Academy employees, Board of Trustees, committee members, consultants, psychometric consultants, and other individuals who are permitted access to confidential information.
Confidential materials include but are not limited to: an individual’s application status, personal applicant/certificant information, exam development documentation (including job analysis study reports, technical reports, and cut score studies), examination items, examination forms, and individual examination scores.
To ensure the security of the examination, all test materials are confidential and will not be released to any person or agency, except as required by these policies for the purpose of examination development and administration.
RELEASE OF CERTIFICANT INFORMATION
Individuals holding ACRP certifications will be listed in the ACRP Certification Registry, which is accessible to the public through the ACRP website. The registry can be queried by entering a combination of the certified individual's first and last name. Please note, comprehensive lists of certified individuals will not be available.
Information Release
- The complete name of the certified professional.
- Country
- The specific ACRP certification(s) held.
- The date the certification was granted.
- The date the certification will expire or needs renewal.
The Board of Trustees will not disclose confidential information related to or discussed during BOT meetings unless authorized by the Academy. This includes any verbal or written information identified as a confidential matter.
Opt-Out Provision
Certified individuals who prefer not to have their certification information verified online can opt out. This can be done through their online user account or by contacting ACRP staff. Opting out will no longer allow their information to be queried in the Certification Registry but certification status will be verified by ACRP staff if requested by a third party.
ACRP staff will provide the following information for each certified individual:
- The specific ACRP certification(s) held.
- The date the certification was granted.
- The date the certification will expire or needs renewal.
Additional Information Release
Unless legally mandated, any additional information will only be released upon receiving a signed release form from the individual whose information is being requested. ACRP may provide aggregated data on certificants while ensuring no personal identifiers are disclosed and maintaining confidentiality, with a minimum of five candidates required for aggregate reporting.
Additional verification regarding an individual’s certification status (e.g. Never Certified; Applicant/Candidate for Certification; Currently Certified; Expired/Decertified) will only be released with a signed release by the individual about whom information is being sought. Upon receipt of the signed release, the Academy shall release the following information only:
- Never Certified: “Individual is not currently certified.”
- Applicant/Candidate for Certification: “Individual is not currently certified.”
- Currently Certified: Name of the certification program; Initial certification date; Certification expiration date; Certification number
- Expired/Decertified: Name of the certification program; Initial certification date; Certification expiration date; Certification number
AGGREGATE DATA
Aggregate examination statistics (including the number of exam candidates, pass/fail rates, and total number of certificants) will be publicly available and updated annually on the ACRP website. Aggregate examination statistics, studies, and reports concerning applicants/certificants will contain no information identifiable with any applicant/certificant.
CONFIDENTIALITY AGREEMENTS
APPLICANTS
Applicants for certification will be required to read and acknowledge a confidentiality statement as part of the application process.
BOARD OF TRUSTEES
Before beginning his or her term of office, and each year thereafter, each Board of Trustee will sign ACRP’s Confidentiality and Non-Disclosure Agreement (stating that he/she will not disclose any confidential information). If a question is raised as to the confidentiality of certain information, confidentiality will be determined by the BOT Chair.
STAFF
Before beginning his or her service, each staff member will sign ACRP’s Confidentiality and Non-Disclosure Agreement confidentiality agreement stating that he/she will not disclose any confidential information. If a question is raised as to the confidentiality of certain information, confidentiality will be determined by the Executive Director.
VOLUNTEERS
Individuals who participate in examination development activities (including, but not limited to, item writing, item review, exam form assembly, exam form review) will sign ACRP’s Confidentiality and Non-Disclosure Agreement prior to having access to any confidential examination materials. Confidentiality forms will be renewed prior to each examination development meeting for individuals who continue to participate in the Academy’s examination development activities.
CONFIDENTIAL MATERIALS
All confidential materials will be retained in a secure manner as required by the security and record retention policies. Board of Trustees will keep confidential and secure any confidential materials that are sent to them. These materials, whether printed or electronic, will be kept in a secure and private location at all times until they are returned to the Academy office or are destroyed as directed.
ACCESS TO CONFIDENTIAL INFORMATION
Access to confidential information will be limited to those individuals who require access in order to perform necessary work related to the certification program during the time frame for which access is required. Access will be granted in compliance with the provisions of the security policy.
The Board of Trustees, certification staff members, certification committee members, and certification subject matter experts with access to confidential examination content shall not be eligible to take the certification examination for initial certification or recertification until two years after service or employment.
The Board of Trustees, certification staff members, certification committee members, and certification subject matter experts with access to confidential examination will not participate in the development or delivery of any educational or training program designed or intended to prepare individuals to take the certification examinations offered by the Academy during their service or employment and for at least two years afterward.
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