ACRP Certification: Test Taker Information

As your ACRP certification exam day approaches, take pride in the hard work and dedication that have led you to this moment. Trust in your preparation and stay confident! You’re ready for this challenge, and we’re here to support you every step of the way. Please review the information below carefully, whether you are testing in person or online, as these details are essential to ensuring a smooth and successful experience. Good luck on your upcoming ACRP exam!

For In-person Test Takers, if you need assistance on the day of testing, contact PSI Customer Support at 1.833.333.4754.

For Online Test Takers, if you encounter any issues on the day of testing, please contact PSI Technical Support at 1.833.256.1417 first; then contact the ACRP Customer Care Team and include the PSI ticket number for reference.

In-person Testing

Plan to arrive at the testing center 30 minutes before your scheduled exam time.
Review the testing center FAQ’s on the exam site for answers to commonly asked questions.
You should familiarize yourself with the testing environment and check-in process by watching this brief video from PSI.
Double-check your exam time (AM/PM, time zone).
Break Policy*: A single (optional) 10-minute break will be provided at the midpoint of the exam. Once the break begins, you will not be permitted to return to the first section of the exam. The exam timer will pause during the break, and you are required to return within the allotted 10 minutes. Failure to return on time will result in termination of the exam and a $100 missed appointment fee will be required to reschedule. *Does not apply to ACRP-PM or ACRP-MDP.
Candidates must present TWO (2) forms of proper identification (ID) containing their legal name in English and a signature.
- Primary ID must be current (non-expired), government-issued and include a photo and signature for verification. Examples include a passport, driver’s license, or a state or government-issued ID.
- Secondary ID must include the Candidate’s legal name in English and a signature for verification. Examples include a credit or debit card, work or student ID, or any form on the Primary ID list.
- Your legal name on the IDs MUST exactly match the first name and last name listed on your eligibility notice (emailed from ACRP) and on the Appointment Confirmation (from PSI). Middle names are excluded.
- If needed, complete the online Name Change Request Form. This request may take a few days to process.

Live Remote Proctored (Online)

You must use a personal device for which you have administrative access. You will be required to close certain background programs so the exam can be launched.

Accessing the internet or other applications during the exam is prohibited. There will be a calculator available onscreen in the testing environment if needed.

Review all technical requirements, including browser, operating system, internet bandwidth, webcam, etc. Test takers who are unable to launch the exam due to device issues may incur additional fees.
Starting October 14, 2025, PSI will no longer support:
- Windows 10 (as Microsoft ends support)
- macOS Ventura (13.x) (based on Apple’s typical OS support timeline)
- These systems will no longer meet PSI’s minimum technical requirements. Continuing to use them may result in compatibility issues or interruptions during your test.

Review PSI’s FAQ‘s and complete the exam tutorial to get familiar with the exam interface.
Double-check your exam time (AM/PM, time zone).
Ensure that the room where you will be taking the exam is free from clutter and any wall decorations that include writing. The proctor will ask you to conduct a thorough scan of yourself, the testing environment, and your desktop area.
During the exam, you must remain within the camera’s view at all times, and no one else may enter the room or communicate with you from outside.
Break Policy*: A single (optional) 10-minute break will be provided at the midpoint of the exam. Once the break begins, you will not be permitted to return to the first section of the exam. The exam timer will pause during the break, and you are required to return within the allotted 10 minutes. Failure to return on time will result in termination of the exam and a $100 missed appointment fee will be required to reschedule. *Does not apply to ACRP-PM or ACRP-MDP.
Using PSI’s secure Mobile ID Upload in advance will speed up check-in.
Candidates must present TWO (2) forms of proper identification (ID) containing their legal name in English and a signature.
- Primary ID must be current (non-expired), government-issued and include a photo and signature for verification. Examples include a passport, driver’s license, or a state or government-issued ID.
- Secondary ID must include the Candidate’s legal name in English and a signature for verification. Examples include a credit or debit card, work or student ID, or any form on the Primary ID list.
- Your legal name on the IDs MUST exactly match the first name and last name listed on your eligibility notice (emailed from ACRP) and on the Appointment Confirmation (from PSI). Middle names are excluded.
- If needed, complete the online Name Change Request Form. This request may take a few days to process.
You can log in up to 30 minutes before your remote test.
Launch the exam on the same site where you booked your appointment.
If you are unable to meet ALL requirements above, please consider rescheduling to test at a PSI Test Center location near you. https://test-takers.psiexams.com/acrp/test