When to Apply
After determining that you meet the eligibility requirements of holding a current ACRP certification, you must submit the application with full payment.
Transferring to Next Exam Window
ACRP offers a one-time transfer from the current exam offering to the next for a $50 fee.
Transfers are applied toward the next exam only. Transfer of eligibility and associated fees will be applied only to the original candidate and are not transferable to another person, even if paid for by a third party. Exam fees are transferred toward the next exam window only and not toward other products or services.
If you choose to transfer to the next exam window, you must submit a request to transfer before the end of the exam window for which you had originally applied. To submit a transfer request, you must access your online application and select Request Exam Window Transfer.
If you have an exam appointment scheduled, you must first cancel it directly with Prometric before submitting your online request to transfer to the next exam window. Fees are payable to Prometric directly and are as follows:
- 30 or more days before the test: No fee
- 16-29 days before test day: $25 per cancellation/reschedule
- 5-15 days before test day: $50 per cancellation/reschedule
- Less than 5 days before test day, failure to appear for exam, or more than 30 minutes late: Fee paid to ACRP is forfeited
Cancellations are not permitted less than five (5) days prior to an appointment.
If a transfer candidate does not submit the request before the end of the current exam testing window, then all funds originally submitted will be forfeited.
When a transfer request has been approved, all fees are applied automatically at the start of the next application period. All eligible transfer candidates will receive an email notice of Eligibility when the Eligibility ID has been reactivated and an exam appointment can be scheduled.
Contact us if you did not receive your new Eligibility Notice.
If a candidate must cancel the exam, the fee will be refunded, provided that the request for cancellation is received at least five (5) calendar days prior to a scheduled exam appointment. Cancellation requests received after that time will not be honored. Refunds are not available to candidates who do not schedule or attend the exam. Refund requests will be accepted only if made by the candidate.
Refund requests can be made by the candidate only. Employers supporting a candidate’s fees cannot request or receive a refund for fees paid to ACRP. Any refund will be sent to the party who initially paid for the exam. If payment was made by credit card, that card will receive the credit. If the payment was made by check, ACRP will mail a refund check to the original payer.
Contact us for any other refund inquiries.
Submitting Your Application
Only applications received with full payment will be accepted.
Payment Options: Check or Bank/Wire Transfer
You will receive an email confirmation within 10 business days upon receipt of emailed, faxed, or mailed applications.
Email, fax, or mail your application.
Please allow up to 10 days to receive your eligibility email notification.
Rescheduling or canceling an exam appointment (test center location, date, or time) is permitted by Prometric up to five (5) days before your scheduled appointment. There may be fees associated with appointment changes. Rescheduling availability varies, depending on the test center location, and number of days prior to the exam appointment date.
To reschedule or cancel an exam appointment, you must contact Prometric at www.prometric.com/ACRP or by phone with your appointment confirmation number.
If you do not plan to take the exam during the current exam window, you must cancel your exam appointment and submit the following request:
- Application Cancellation Request (for cancellation and requesting a refund only); submit up to 5 days before scheduled appointment. Refer to the Refunds section.
Your request must be received by ACRP at email@example.com within the time specified or all fees paid will be forfeited.