The Association of Clinical Research Professionals

From Conflict to Collaboration: Enhancing Site and Sponsor/CRO Relationships

Transform the often transactional and occasionally contentious relationship between clinical trial sites and sponsors/CROs into a collaborative partnership.

Date: June 12, 2024
Time: 12:00 – 1:00 PM ET

This live webinar delves into the perspectives and occasional conflicting interests of both parties, fostering mutual understanding. Representatives from each organization will share insights, real-life examples, and practical tools to overcome challenges, promote productive collaboration, and contribute to clinical trial success.

Upon completion of this continuing education program, participants should be able to:

  • Explore Roles and Interests: Examine the roles, responsibilities, expectations, and sometimes conflicting interests of clinical trial sites, sponsors, and CROs.
  • Communication and Conflict Resolution: Formulate strategies for effective communication and conflict resolution, leading to mutually beneficial solutions.
  • Real-Life Scenario Evaluation: Evaluate complex real-life scenarios to identify and improve areas in the site and sponsor/CRO relationship.


Kathleen Kane, MBA, CCRP
Senior Manager, Clinical Operations, Patient Outcomes and Experience
National Marrow Donor Program

Kathleen Kane has worked in clinical research for 14 years. Kathleen is the current president of the ACRP Upper Midwest chapter. Throughout her career, she has held roles as a clinical research coordinator, regulatory specialist, project manager, monitor, and clinical operations manager. Kathleen is currently the Senior Manager of Clinical Operations within the clinical trials team at Be The Match, a nonprofit that facilitates bone marrow transplants and cellular therapies.

Approved for 1.0 ACRP Contact Hours

The WebEx service used for ACRP webinars includes a feature that allows audio and any documents and other materials exchanged or viewed during the session to be recorded. By joining this webinar, you automatically consent to such recordings. If you do not wish to participate in the live recording, we recommend that you register to receive the link to the webinar replay.