The Association of Clinical Research Professionals

From Conflict to Collaboration: Enhancing Site and Sponsor/CRO Relationships

Transform the often transactional and occasionally contentious relationship between clinical trial sites and sponsors/CROs into a collaborative partnership.

This webinar explored the perspectives and occasional conflicting interests of both parties, fostering mutual understanding. Representatives from each organization shared insights, real-life examples, and practical tools to overcome challenges, promoted productive collaboration, and contributed to clinical trial success.

Upon completion of this continuing education program, participants should be able to:

  • Explore Roles and Interests: Examine the roles, responsibilities, expectations, and sometimes conflicting interests of clinical trial sites, sponsors, and CROs.
  • Communication and Conflict Resolution: Formulate strategies for effective communication and conflict resolution, leading to mutually beneficial solutions.
  • Real-Life Scenario Evaluation: Evaluate complex real-life scenarios to identify and improve areas in the site and sponsor/CRO relationship.

Speakers: 

  • Kathleen Kane, MBA, CCRP, Senior Manager, Clinical Operations, Patient Outcomes and Experience, National Marrow Donor Program
  • Irena Davies, Clinical Research Manager, Prevention, Minneapolis Heart Institute Foundation

Approved for 1.0 ACRP Contact Hours | Expires August 7, 2027