The Association of Clinical Research Professionals
Metrics‑Driven Recruitment & Retention Strategies with ICH E6(R3) Guidance
Low recruitment and poor retention remain leading contributors to trial delays and failure—but the right metrics can help clinical research sites identify challenges early, target improvements, and monitor progress over time.
This course introduces the essential metrics that every site should track to strengthen recruitment, accrual, and retention in alignment with ICH E6(R3) expectations. Explore how metrics can support quality planning, participant-centered outreach, and continuous improvement throughout the trial lifecycle. This self-paced, on-demand eLearning course equips site personnel to:
Assess current site performance and readiness for action
Implement appropriate metric tracking and monitoring practices
Benchmark improvements in recruitment and retention over time
By the end of the course, you’ll understand which metrics matter most—and how to use them to drive more reliable, inclusive, and efficient trial enrollment.
At the end of this course, participants should be able to:
Explain the importance of using metrics to identify accrual challenges and monitor the effectiveness of improvement efforts.
Identify the four key areas of improvement for enhancing recruitment, accrual, and retention efforts.
Compare the “essential” and “optimal” approaches to evaluate recruitment, accrual, and retention processes, and differentiate how each approach supports continuous improvement.
Assess your site’s readiness for action by evaluating current practices, available resources, and capacity to implement meaningful changes.